TELEPHONE: 07856 677927

MEKLEC TRAVEL LTD - MINIBUS HIRE CONDITIONS

GENERAL MINIBUS HIRE TERMS & CONDITIONS

The hirer acts on behalf of all the passengers travelling on a Meklec-Travel LTD vehicle. If the hirer is a company, group or partnership, an individual must be named as a responsible person. The hirer is responsible for the actions and decisions of all the passengers on board the vehicle including any additional costs which may be incurred in performing the contract regardless whether or not they actually travel with the party. The company will only accept instructions form the hirer or their nominated representative and these conditions apply whether a contract has been made verbally or in writing.

  1. QUOTATIONS

All quotations are given subject to the company having available a suitable vehicle at the time the hirer accepts the quotation. Quotations are valid for a period of 28 days unless otherwise notified.

  1. PAYMENT

A deposit of  30 Pound  for the hire fee is payable on the day of booking the Minibuses  Which is non-refundable. remaining balance must be paid on the Outbound journey. Any damage to the vehicle will incur a charge . This payment must be paid at the balance due date. Minibuses booked within 14 days of departure must be paid in full at the time of booking unless the Company has agreed to vary this condition.

  1. CANCELLATION BY HIRE

If the hire wishes to cancel or amend any agreement the following scale of charges will apply to the total hire charge.

Notice Period

Cancellation Charge

Cancellation Office

Over 30 Days

0%

Monday 9am - 6pm

14-30 Days

20%

Tuesday 9am - 6pm

8 -13 Days

30%

Wednesday 9am - 6pm

3-7 Days

50%

Thursday 9am - 6pm

1-2 Days

85%

Friday 9am - 6pm

Day Of Hire

100%

Saturday Closed

   

Sunday and Bank Holiday Closed

 

  1. CANCELLATION DUE TO INCLEMENT WEATHER CONDITIONS

Will be charged as above.

  1. CANCELLATION BY COMPANY

In the event of any emergency we will try our very best to make sure there is another driver available. The Company may return all money paid and without further liability cancel the contract.

  1. DRIVERS HOURS

The drivers hours of driving and rest periods are regulated by law and must be complied with. The company will agree the hours of operation for the hire and these MUST be followed

  1. SEATING CAPACITY

The Company at the time of booking will agree the seating capacity of the vehicle. Drivers will not carry any additional passengers over the seating capacity of the vehicle. No standing passengers are allowed.

  1. ROUTE

The route used will be planned out by our drivers to use the easiest route on that day. Unless the Hire has advised us and specified a particular route. The Company reserves the right to add any additional mileage that has not been agreed.

 

  1. RETENTION OF VEHICLE

Unless otherwise stated it should not be assumed that the vehicle will remain at the destination until the time for the return journey.

 

  1. ALCOHOL / SMOKING

All Meklec Travel LTD operate a NO SMOKING/NO ALCOHOL POLICY (THIS INCLUDES E CIGARETTES).

 

  1. CONDUCT OF PASSENGERS

The driver is responsible for the safety of the vehicle at all times. Any passenger whose conduct is in breach of statutory regulations will be removed on the Drivers’ authority. The hirer will be responsible for all damages caused to the vehicle by passengers for the duration of the hire.

 

  1. CONVEYANCE OF ANIMALS

No animals other than guide dogs and hearing dogs notified to the Company may be carried on any vehicle without prior written agreement from the Company.

 

  1. CHANGE OF VEHICLE

The Company reserves the right to change the vehicle and may provide a larger vehicle than the size hired at no additional charge. The Company reserves the right to hire in another Minibus Operator to cover the hire.

 

  1. BREAKDOWN/DELAY

The company can give advice on journey times in good faith but will not guarantee the completion of a journey at a specific time and will NOT be held liable for any inconvenience or loss which may be caused by breakdown or delay.

 

  1. PASSENGER PROPERTY

The Company will not accept liability for any damage or loss of property,which belongs to any passengers and is left on a vehicle. Any articles of property which are found on the vehicle and recovered by the Company will be held at the Property from where the vehicle is based and may be collected from there unless other arrangements are made.

 

  1. COMPLAINTS

In the event of a complaint about the Company's services the hire should speak to the driver for a solution at time to. If this cant be done then any further actions should be submitted in writing within 14 days of the termination of the hire with Meklec-Travel LTD, Courtfield Road, Walkergate, NE6 4YD. Complaints will be acknowledged within 14 working days and the Company will aim to resolve any complaint within 28 days of it being made.

 

The Meklec-Travel LTD Price Promise Like for Like quote Guarantee

The quotation must be for a product that we are able to supply and must be of the same transport requirements. Put simply, a “like for like” quotation.

Many competitors operate offers / discounts, and should a quotation based on a like for like product with discount be presented to us by a member of the public. Any quotations must be written down as we will not be to consider any lower prices.

© Meklec-Travel LTD 2019

 


Made by EYESPACE DIGITAL on the Isle of Arran. All rights Reserved.